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Santa Cruz
Are you an experienced Business Development Representative who cares about making a difference in the world, and is excited to make an impact at a growing SaaS company??
Join us at SupplyShift. We’re a thriving SaaS enterprise software platform that creates new levels of visibility in global supply chains by advancing their impact through actionable data. We work to make a difference in this exciting arena of global corporate social responsibility. We are committed to creating an inclusive environment for all employees and strive to celebrate diversity in all forms.
Job Description
Business Development Representatives are the front line of the sales process. They manage incoming inquiries, message prospects to coordinate and host discovery calls, with a seamless handoff of qualified deals to the Account Executive Sales team.
Having a proven track record of exceeding inside sales goals, engaging with new prospects and being capable of building and growing the pipeline of the business are job requirements. It is also important to have experience navigating through organizations and being comfortable speaking to multiple decision makers.
This is a full time sales position. Bay Area locale preferred (currently remote due to pandemic).
Role Responsibilities
- Act as the first human touchpoint for all inbound leads, managing flow from marketing to sales
- Conduct research, identify and tenaciously generate new leads via outbound prospecting
- Schedule and execute high level conversations with qualified leads via short discovery calls
- Responsible for accurately tracking contact interactions and information in Hubspot CRM
- Ability to understand prospect needs and effectively record/communicate that need to the Account Executive team
- Collaborate and share feedback with sales and marketing to constantly improve process
- Communicate regularly with marketing to improve market intelligence and lead quality
- Develop a mastery of company’s solutions and products, closely follow industry trends, and over time build key client relationships
- Adhere to company best practices
Preferred Qualifications
- 1-4 years of work experience
- Experience with inside sales, including messaging prospects and hosting discovery calls
- Excellent communication skills, detail oriented, and numbers driven.
- Thrive on change while remaining highly organized, optimistic and coachable
- Strong problem-solving skills with a motivated, self-starting attitude
- Ability to work in a fast paced, team environment
- Ability to multi-task, take initiative, prioritize, and manage time effectively
- Ability to learn and absorb new products quickly and rapidly adapt to changing business and customer demand
Why SupplyShift? We do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are an adaptable, dedicated team from all walks of life. SupplyShift is an Equal Opportunity/Veterans/Disabilities/LGBTQ employer.
Apply NowSolution Advisors work closely with the other members of the Commercial team to engage and secure initial business as well as support existing customer implementations and grow incremental business opportunities within existing customers. The Solution Advisor supports the Sales and Customer Success teams in defining compelling solutions for prospective and current customers. The person in this role is an expert in all things related to responsible supply chains as well as the SupplyShift solution so they can match customer needs with solutions that will drive customer success.
ESSENTIAL JOB FUNCTIONS/DUTIES:
• New Business Sales Support- The Solution Advisor will work with each field salesperson on new deals to understand the customer objectives and define/communicate a solution that will meet their requirements. As a trusted advisor, this person will support the sales process as the solution expert.
• Define Expansion Opportunities with Current Customers- The Solution Advisor will work with the Customer Success team to identify and communicate additional areas where SupplyShift can add value within current customers.
• Current Customer Solution Support- As needed, the Solution Advisor will provide tactical and strategic support the Customer Success and Implementation teams to provide expert input and refine assessment objectives and insights to support successful implementations.
• Develop/Maintain Sustainability Expertise- As a content expert, the Solution Advisor will need to continually hone their knowledge about the range of issues that are relevant for responsible supply chains and best practices in addressing those issues. They also need to have a deep understanding of the products and services that SupplyShift provides.
• Establish Credibility with Customers- The Solution Advisor will need to be able to build credibility with customers through direct presentations and written communications.
• Contribute to Externally Published Content- As part of SupplyShift’s marketing efforts, the Solution Advisor will contribute to content delivered such as white papers, blogs, social media, and other publications.
• Deliver Event Presentations- As part of the strategy to gain broad visibility, the Solution Advisor will be asked to present at industry and SupplyShift events (e.g., in-person, virtual, webinars).
• Contribute Content to the Proposal and Contracting Process- The Solution Advisor will write descriptions of the proposed solutions as part of customer proposals and will ensure that content in contracts are consistent with customer commitments and SupplyShift capabilities.
• Other tasks, as designated by Management
REQUIRED SKILLS:
• Ability to understand and communicate technical content including the ability to demo SaaS software
• Good communications skills, both written and verbal (multilingual capabilities preferred)
• Ability to lead cross functional teams to develop compelling proposals
• Ability to navigate complex sales cycles at all levels within an organizationJOB QUALIFICATIONS:
• 4 year university degree OR equivalent experience, and two-to-four years of experience in a consulting-related environment
• Experience with environmental or labor issues within organizations
• Knowledge of technology solutions, especially enterprise SaaS solutions
• Proven ability to contribute as part of a customer-facing team
• Ability to work independently and in a team environment
• Strong presentation, written, and oral communication skills
• Familiar with common business applications
Why SupplyShift? We do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are an adaptable, dedicated team from all walks of life. SupplyShift is an Equal Opportunity/Veterans/Disabilities/LGBTQ employer.
We’re a scrappy startup with a B2B SaaS platform that helps F500 companies build more sustainable supply chains, improving issues like deforestation, greenhouse gas emissions, and labor rights. We work to make the world better. How many times have you heard this? Well, we actually do it. We are a small, dedicated team from all walks of life, and we are looking for you to fill a critical need. At SupplyShift we are committed to creating an inclusive environment for all employees and strive to celebrate diversity in all forms. And, after the pandemic is over, you get to work in downtown Santa Cruz.
You are a junior UI/UX designer looking to apply what you’ve learned while advancing your design knowledge and picking up new skills. Here are some of the key things we are looking for; if this sounds like you, let’s talk! SF Bay Area locale preferred.
Responsibilities:
Big picture – do your best creative work to make the world a better place.
- Collaborate with senior designers and product managers to understand platform issues and ideate solutions.
- Be able to present your work, integrate feedback, and shepherd it through engineering.
- Review and document any design bugs in completed work.
- Apply and evangelize design thinking within the company.
- Work with team members in multiple time zones.
Skills
- Work in Sketch. Bonus points for experience with Adobe’s Creative Suite.
- Use the Material Design framework. Bonus points if you know Google Charts.
- Familiarity with WCAG 2.0.
- Bonus points if you know CSS, HTML, or JavaScript. This is not a technical role, but the ability to better understand the environment will be helpful at times.
- Extra bonus points if you have ever worked with browser compatibility or JSON.
- Comfortable working in fast-paced technology environment, with ambiguity and changing priorities
- Great communication skills
Why SupplyShift? We do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are an adaptable, dedicated team from all walks of life. SupplyShift is an Equal Opportunity/Veterans/Disabilities/LGBTQ employer.
Apply Now
Are you an experienced project manager, who cares about making a difference in the world, and strives to make an impact at a growing, SaaS start-up company?
Join us at SupplyShift. We’re a thriving cloud-based enterprise software platform that creates new levels of visibility in global supply chains to advance supplier responsibility across all topics and industries. Our mission is to increase a company’s market impact, deliver great value/maximize revenues, and make a difference in the world in this fast moving and exciting arena of global corporate social responsibility (CSR) and business practices. We are a funded start-up based in Santa Cruz, CA.
Responsibilities
SupplyShift Project Manager is responsible for client relationship and project communication during the implementation phase of a project. You own and execute projects in compliance with the contracts and internal processes. You lead the governance, timeline, resources, and scope of the project. You collaborate with all project partners. You document project progress, risks, decisions, and overall project health.
Key Activities
- Delivery of ‘above and beyond’ customer service through all stages of the project.
- Set priorities, plan workload, meet deadlines, and achieve the objectives for all Clients.
- Be dedicated and work with your team as well as other functions to improve processes.
- Think creatively about ways to improve the relationship with the customer.
- Manage multiple client projects and prioritize activities.
- Think on your feet to devise creative solutions to all problems that arise.
- Understand and ensure Customer contractual commitments are being met.
- Provide regular client project overviews and status reports.
- Willingness to travel, as necessary.
Basic Qualifications
- Customer-facing Project Management experience
- Confident speaking directly with customers
- Self-motivated with demonstrated analytical and quantitative skills
- Desire to work in a dynamic environment of a fast-paced technical organization with a rapidly expanding customer base
- Strong oral and written communication skills
- Ability to think clearly and analytically, solve problems, and prioritize work on project ideas that grow market share, improve customer experience
- High level experience with MS Word, Excel, use of project management software
Why SupplyShift? We set out to do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are a rapidly growing business, and have consistently grown our revenues, our user base, and our client base exponentially. We are an adaptable, dedicated team from all walks of life.
We are an equal opportunity employer.
Apply NowAre you a person passionate about product management, who cares about making a difference in the world, and strives to build great products in a diverse global team? Join us at SupplyShift.
Join us at SupplyShift. We’re a thriving SaaS enterprise software platform that creates new levels of visibility in global supply chains by advancing their impact through actionable data. We work to make a difference in this exciting arena of global corporate social responsibility. We are committed to creating an inclusive environment for all employees and strive to celebrate diversity in all forms.
Here at SupplyShift we believe that global brands need the right tools to ensure that the products they make and sell are produced responsibly. You can help build SupplyShift to be the leading Responsible Sourcing and Sustainable Supply Chain SaaS platform. We encourage applicants from all backgrounds, ethnicities, gender expression/identity, sexual orientation, disability, religious or political affiliations, and strive to create an inclusive environment for everyone.
Responsibilities:
Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
- Define product strategy and roadmap through engagement with customers and internal stakeholders while assessing technology and competitive trends
- Develop an intimate knowledge of customer needs and competitive intelligence, identify global market trends and drivers, and formulate and execute strategic product portfolio planning
- Establish requirements and work with UX and internal stakeholders to deliver specifications to the engineering team. Engage with other functional groups (especially Project Leads and Product Development) to develop final product requirements for new products
- Collaborate with the engineering team to ensure success in product delivery; Lead internal efforts to move any assigned products through the Product Life Cycle process.
- Create a high-quality user-centered product
- Contribute to product strategy sessions and engage with the other parts of the organization to ensure a clear pathway for the requirement pipeline
- Work with external third parties to assess partnerships and licensing opportunities
- Run beta and pilot programs with early-stage products
- Be an expert with respect to the competition
- Document new feature releases and provide stakeholders with training on delivered functionalities
Our ideal candidate will have:
- Passion for creating user-centric products
- Experience in managing software products, ideally SaaS
- Experience with working in start-ups or small growing teams
- Experience with working with distributed teams
- Experience working with agile product delivery teams
Why SupplyShift? We do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are an adaptable, dedicated team from all walks of life. SupplyShift is an Equal Opportunity/Veterans/Disabilities/LGBTQ employer.
Job Type: Full-time
Work Location:
- One location
Europe
SupplyShift Business Development Executive
- Using consultative sales approach, develop and close new and upsell business opportunities
- Create detailed business plans to facilitate the attainment of goals and quotas
- Develop a sales pipeline to ensure continued meeting of revenue targets
- Build strong relationships with key customers
- Manage the entire sales cycle from finding a client to securing a deal
- Communicate regularly with US team
- Track relevant qualification and lead management activity data in CRM
Essential Skills:
- Demonstrable track record of successful SaaS software sales
- Proven ability to effectively manage multiple engagements across a wide geographic area
- Work collaboratively with various internal teams to ensure 100% customer satisfaction
- Experience selling enterprise software solutions and maintain an accurate pipeline of all opportunities, contacts, and account history
- Strong written and verbal communication skills, strong interpersonal and leadership skills
- Two-to-four years of experience in a sales-related environment
- Proven ability to consistently meet targets
- Ability to work independently and in a team environment
- Familiar with common business applications
