Careers

Join the SupplyShift Team

We’re a thriving cloud-based enterprise Supply Chain software platform based in Santa Cruz, CA. We have an amazing team of collaborators, innovators, and friends who care about making the world a better place. Join our diverse team of rockstars who are eager to work on making the products that we buy more responsible.

Job Listings

Europe
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Sales Account Executive

SupplyShift Sales Account Executive

Are you an experienced with Account Executive who cares about making a difference in the world, and is excited to make an impact at a growing SaaS company??

 

Join us at SupplyShift!  We’re a VC-backed enterprise software platform that creates new levels of visibility in global supply chains to advance supplier responsibility across all topics and industries. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility.

 

We’re looking for a sales pro to join our growing team in Europe!  As an Account Executive you will be responsible for driving revenue with enterprise customer accounts.  If you are a dynamic individual with experience bringing on new accounts and are excited by the idea of joining a growing company with purpose, contact us.

 

Role responsibilities:

  • Using consultative sales approach, develop and close new and upsell business opportunities
  • Create detailed business plans to facilitate the attainment of goals and quotas
  • Develop a sales pipeline to ensure continued meeting of revenue targets
  • Build strong relationships with key customers
  • Manage the entire sales cycle from finding a client to securing a deal
  • Track relevant qualification and lead management activity data in CRM

Essential Skills:

  • Demonstrable track record of successful SaaS software sales
  • Proven ability to effectively manage multiple engagements across a wide geographic area
  • Work collaboratively with various internal teams to ensure 100% customer satisfaction
  • Experience selling enterprise software solutions and maintain an accurate pipeline of all opportunities, contacts, and account history
  • Strong written and verbal communication skills, strong interpersonal and leadership skills

Why SupplyShift?  We set out to do this to make the world better.  We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda female coffee farmers.  We are a rapidly growing business, with growing revenues, user base, and client base.  We are an adaptable, dedicated team from all walks of life.

We are an equal opportunity employer.

jobs@supplyshift.net

 

 

Apply Now
Santa Cruz
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Implementation Project Manager

 

Are you an experienced project manager, who cares about making a difference in the world, and strives to make an impact at a growing, SaaS start-up company?

 

Join us at SupplyShift. We’re a thriving cloud-based enterprise software platform that creates new levels of visibility in global supply chains to advance supplier responsibility across all topics and industries. Our mission is to increase a company’s market impact, deliver great value/maximize revenues, and make a difference in the world in this fast moving and exciting arena of global corporate social responsibility (CSR) and business practices. We are a funded start-up based in Santa Cruz, CA.

 

Responsibilities

SupplyShift Project Manager is responsible for client relationship and project communication during the implementation phase of a project. You own and execute projects in compliance with the contracts and internal processes.  You lead the governance, timeline, resources, and scope of the project. You collaborate with all project partners.  You document project progress, risks, decisions, and overall project health.

 

Key Activities

  • Delivery of ‘above and beyond’ customer service through all stages of the project.
  • Set priorities, plan workload, meet deadlines, and achieve the objectives for all Clients.
  • Be dedicated and work with your team as well as other functions to improve processes.
  • Think creatively about ways to improve the relationship with the customer.
  • Manage multiple client projects and prioritize activities.
  • Think on your feet to devise creative solutions to all problems that arise.
  • Understand and ensure Customer contractual commitments are being met.
  • Provide regular client project overviews and status reports.
  • Willingness to travel, as necessary.

 

Basic Qualifications

  • Customer-facing Project Management experience
  • Confident speaking directly with customers
  • Self-motivated with demonstrated analytical and quantitative skills
  • Desire to work in a dynamic environment of a fast-paced technical organization with a rapidly expanding customer base
  • Strong oral and written communication skills
  • Ability to think clearly and analytically, solve problems, and prioritize work on project ideas that grow market share, improve customer experience
  • High level experience with MS Word, Excel, use of project management software

 

Why SupplyShift? We set out to do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are a rapidly growing business, and have consistently grown our revenues, our user base, and our client base exponentially. We are an adaptable, dedicated team from all walks of life.

 

We are an equal opportunity employer.

Apply Now
Customer Operations Support

Are you a curious and dedicated person with strong Excel skills who cares about making a difference in the world, and strives to make an impact at a growing, SaaS start-up company? Join us at SupplyShift. We’re a thriving cloud-based enterprise software platform that creates new levels of visibility in global supply chains to advance supplier responsibility across all topics and industries. Our mission is to increase a company’s market impact, deliver great value/maximize revenues, and make a difference in the world in this fast moving and exciting arena of global corporate social responsibility (CSR) and business practices. We are a funded start-up based in Santa Cruz, CA.

 

Responsibilities

You will be responsible for the technical requirements of the customer relationship during the implementation phase of a project. You will support Project Managers through all stages of the project and will collaborate with all project partners. You will assist with customer onboarding and support, and work creatively to understand customer needs and implement them on the SupplyShift platform. This is an entry level position. We are looking for someone who will want to grow with our company for a long period of time. This position is full-time, on-site in our office in Santa Cruz, California. Full or part time remote work is not available for this position.

 

Key Activities

  • Delivery of ‘above and beyond’ customer service and support through all stages of the project
  • Actively assess and validate customer operational requirements for successful implementation.
  • Work with Project Managers to execute the operational and technical tasks to achieve the program objectives on time and with high quality
  • Perform customer data-based calculations, merges and quality review.
  • Assist product management team with escalated customer project issues.
  • Collaborate with product management team members to complete solution design or other custom materials
  • Participate in regular meetings with customer team to discuss present and future solutions/updates
  • Problem solve any customer problems and deliver on-target solutions
  • Think on your feet to devise creative outcomes to all business matters that arise
  • Provide regular customer operations project overview and status reports

 

Basic Qualifications

  • Great interpersonal and collaboration skills, Ability to engage with different tasks throughout the day
  • Self-motivated with demonstrated analytical and quantitative skills
  • Desire to work in a dynamic environment of a fast-paced technical organization with a rapidly expanding customer base
  • Strong oral and written communication skills
  • Ability to think clearly and analytically, solve problems, and prioritize work.
  • High-level experience with MS Office Suite (Excel, PowerPoint, Word), use of project management software
  • Willingness to travel, as necessary.

 

Why SupplyShift? We set out to do this to make the world better. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are a rapidly growing business and have consistently grown our revenues, our user base, and our client base exponentially. We are an adaptable, dedicated team from all walks of life.

We are an equal opportunity employer.

Apply Now
Product Manager

Are you a person passionate about product management, who cares about making a difference in the world, and strives to build great products in a diverse global team? Join us at SupplyShift.

We help Companies be more sustainable. We’re a thriving cloud-based SaaS software platform that creates new levels of visibility in global supply chains to advance supplier responsibility across all topics and industries. Our mission is to increase the company’s market impact, deliver great value/maximize revenues, and make a difference in the world in this fast moving and exciting arena of global corporate social responsibility (CSR) and business practices. We are a post-Series A company based in Santa Cruz.

Here at SupplyShift we believe that global brands need the right tools to ensure that the products they make and sell are produced responsibly. You can help build SupplyShift to be the leading Responsible Sourcing and Sustainable Supply Chain SaaS platform. We encourage applicants from all backgrounds, ethnicities, gender expression/identity, sexual orientation, disability, religious or political affiliations, and strive to create an inclusive environment for everyone.

Responsibilities:

Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

  • Define product strategy and roadmap through engagement with customers and internal stakeholders while assessing technology and competitive trends
  • Develop an intimate knowledge of customer needs and competitive intelligence, identify global market trends and drivers, and formulate and execute strategic product portfolio planning
  • Establish requirements and work with UX and internal stakeholders to deliver specifications to the engineering team. Engage with other functional groups (especially Project Leads and Product Development) to develop final product requirements for new products
  • Collaborate with the engineering team to ensure success in product delivery; Lead internal efforts to move any assigned products through the Product Life Cycle process.
  • Create a high-quality user-centered product
  • Contribute to product strategy sessions and engage with the other parts of the organization to ensure a clear pathway for the requirement pipeline
  • Work with external third parties to assess partnerships and licensing opportunities
  • Run beta and pilot programs with early-stage products
  • Be an expert with respect to the competition
  • Document new feature releases and provide stakeholders with training on delivered functionalities

Our ideal candidate will have:

  • Passion for creating user-centric products
  • Experience in managing software products, ideally SaaS
  • Experience with working in start-ups or small growing teams
  • Experience with working with distributed teams
  • Experience working with agile product delivery teams

Why SupplyShift?

We set out to do this to make the world better. How many times have you heard this? We actually do it. We help companies ensure that their suppliers are responsible, and as a result, we improve supply chain environmental and social responsibility. We work on projects ranging from ensuring that paper supplied to Fortune 500 companies does not result in tropical deforestation, to improving livelihoods for thousands of Rwanda smallholder female coffee farmers. We are a rapidly growing business, and have consistently grown our revenues, our user base, and our client base exponentially. We are a dedicated team from all walks of life, and we are looking for you to fill a critical need in the next phase of our growth. And, you get to work in downtown Santa Cruz. It doesn’t get any better than this.

Job Type: Full-time

Work Location:

  • One location
Apply Now