Bonsucro—the Global Sugarcane Platform— has partnered with SupplyShift to bring added value to the certification process for sustainable sugarcane production and volume trading & tracking. As an established performance-based certification system with 62 certified producers of sustainable product across 14 countries, and a global membership base from the entire world including some of the world’s largest organizations, we have looked for a technology and partner to increase scale and meaningfulness in our engagement with producers and members. With an agile approach, Bonsucro Connect was soft-launched in April 2017 and we’ve been testing and training with our global membership since then. A primary avenue for training has been during Bonsucro Technical Week, an intensive learning environment, where auditors and mill/farm management become experts on the Bonsucro Certification System and feel confident to implement on-site. (Learn more about joining one of our Bonsucro Technical Weeks here https://www.bonsucro.com/en/bonsucro-training/.)
Before leveraging SupplyShift’s platform capabilities, the existing Bonsucro Certification System—whose heart is the Bonsucro Calculator — was based on a resource-intensive, excel based performance measurement tool. SupplyShift was a natural fit not only to replace and streamline the existing approach, but also provide us with many more capabilities. During the training roll-out, we spent time on the Bonsucro Calculator getting to know how to collect and enter data and understanding what it means for compliance. Now, the performance data is used not only to better understand compliance, it is also leveraged to create analytics, benchmarking, and show progress over time.
The steps we’re taking with Bonsucro Connect make sense and support us to improve our value proposition for members through the full supply chain.
I can say that after swimming (not drowning!) in process flow charts, google sheet project logs, wire frames, lookups… the Bonsucro Connect Workshops provide a space to see if the functionality the producer will see—the user experience—is working. Bonsucro Connect is now answering those questions that plague producers in reporting for certification (e.g. How do I demonstrate to other teams that we can benefit from sustainable production? How do I internally manage this process with so many teams involved?). The analytics functionality that the SupplyShift platform offers now enables users of Bonsucro Connect to benchmark and compare performance with peers and year-on-year comparisons as well as generate reports that show key footprints of production (water use, energy use, greenhouse gas emissions, production efficiency… to name a few important ones!). It also facilitates the internal management process—we’ve been piloting with our largest mill group in membership to enable head office sustainability teams to use the system to facilitate performance data entry on-site and work with several teams through an ‘assign to’ function in Bonsucro Connect.
The workshops also create a learning space for us to bridge the gap between taking a PDF and excel-based certification system to the cloud. We now need a whole new set of processes and to learn other parts of the data collection and the audit process that was not without our scope of insight before. We are still receiving feedback to improve, but it’s been great to see some key features already performing well.
It’s been a long road of learning and unpacking what it means to translate a certification system to an IT platform, but our membership, staff and our partner Supply Shift, are excited about the changes and actively participating in the learning process with us.
August 27, 2017